Be a part of our team!

About us

Seattle’s first purpose-built indoor pickleball center is opening in Interbay with 20 courts, a cafe, and a pro shop. We’re building a champion team to welcome our players, build a meaningful community, and maintain smooth operations. We are hiring Community Associates (Front Desk Associates) across all shifts covering our opening hours of 7am-11pm, 7 days/week. 

The Palms is a women-owned local business. We’re building a place that’s welcoming whether you’re trying pickleball for the first time or you’ve been playing for a decade. This is a community of play open to everyone. 

What You’ll Do

• Welcome players and act as a knowledgeable host
• Manage check-ins, update member accounts, and support sales activities through our booking platform
• Manage communications via email, phone, or in-person in a professional manner
• Run pro shop transactions, manage inventory, and keep the retail floor looking sharp
• Support programming, including event setup/breakdown and managing signage
• Handle light cleaning, court setup, opening or closing checklists
• Be the problem solver when something doesn’t go to plan, whether that’s a misbooking, a frustrated guest, or a spill

What You’ll Bring

• You are a warm and service-oriented team player who likes people and sports and makes friends easily 
• You have strong communication skills, both verbal and written
• You are a resourceful problem solver who knows when to roll up your sleeves and when to ask for help 
• You are comfortable picking up new software (we’ll train you on everything; you don’t need to be technical, but you shouldn’t dread a new app)
• You are reliable. You show up when you say you will. 
• Must be able to perform all essential physical aspects of the position, which may include lifting up to 50lbs at a time
• Bonus: you’re already a pickleball enthusiast 

Shifts 

We’ll have a morning shift beginning at 6:45am, an afternoon shift, and an evening shift until 11:15pm. Additional coverage as needed will be in 4 hour shifts. 

Most of our part-time teammates work 12–22 hours per week regularly, and then we have some flex folks we can call if we need extra coverage. We especially value consistent weekly availability– knowing you can reliably cover Tuesday and Thursday evenings means we can build the schedule around you. 

Pay and Benefits

• Complimentary Core membership and additional perks and incentives with our products and services, including court time 
• $24 per hour, paid biweekly.
  • Increases to $25/hr after completing 12 months of service, a minimum of 500 hours worked, and a meets-expectations performance review. Increases to $26 after 24 months of service, a minimum of 1000 hours worked, and a meets-expectations performance review. 
• Monthly commission incentives based on team performance

Details

• Location: 3435 15th Ave W, Seattle (Interbay neighborhood)
• On-site parking; accessible by public transit. Right on the D line.
• Must be 18 or older. For high school juniors and seniors, ask us about our high school program. 
• Background check required prior to start date 

To apply

Send a short note to work@pickleatthepalms.com telling us:

1. Your name
2. About your interest in joining the team and in what capacity (Teaching? Front desk? Both?) 
3. What days and shift types you can consistently work
4. Please attach a resume
5. Anything further you’d like us to know about you — your pickleball experience, hospitality or customer service experience, social media or event skills, etc.

This job description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

The Palms is an equal opportunity employer. We provide opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. 

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

About us

Seattle’s first purpose-built indoor pickleball center opens this August in Interbay with 20 courts, a café, and a pro shop. The Palms is a women-owned local business, and a community of play open to everyone — whether you’re trying pickleball for the first time or you’ve been playing for a decade.

We’re looking for warm, service-oriented people who are team players. Our Community team and Coaching team act as one Palms team working side by side to deliver a great experience to everyone who walks through our doors. Interested in doing both? Ask us about hybrid Coach/Community roles.

Roles

Coaches — You design and run clinics, private and group lessons, leagues, and camps; set curriculum and progression; rate and place players by skill level; and mentor assistant coaches. You’re the person a member trusts to take them from their first dink to tournament-ready.

Assistant Coaches — You support and co-lead sessions, run drills, manage clinic logistics, and deliver beginner and intro instruction under the direction of our lead coaches. The right fit if you love the game and teaching it but are still building your skills and coaching résumé.

What You’ll Do (Both Roles)

• Welcome players warmly and act as a knowledgeable host on and off the court
• Deliver instruction that’s welcoming to first-timers and challenging for advanced players
• Run new member orientations and skill evaluations — introduce players to the center, our programming, and where they fit
• Assess and rate player skill levels (using DUPR and club ratings) to guide development, placement, and program recommendations
• Drive sales — recommend and sell clinics, lessons, memberships, programming, and equipment that fit each player
• Run clinics, lessons, open-play coaching, leagues, and camps through our booking platform
• Support programming setup/breakdown, signage, and keeping courts game-ready
• Attend coaching and all-staff meetings and coordinate closely with the Community team
• Be the problem solver when something doesn’t go to plan
• Help keep the facility safe, clean, and game-ready, including your teaching court
• Follow and uphold club policies; represent The Palms professionally in how you show up, communicate, and follow through
• Be on time for scheduled sessions and accurately log your hours and client sessions in our tracking system

Additional for Coach

In partnership with Palms Leadership:

• Design curriculum and skill-progression frameworks across levels 
• Mentor and give feedback to assistant coaches
• Help shape the programming calendar and clinic offerings

What You’ll Bring

Coach — Demonstrated coaching experience with a track record of player development; able to teach effectively across all levels, from never-held-a-paddle beginners through advanced/tournament players (DUPR 4.5+). A recognized certification (PPR, IPTPA) or equivalent expertise, strong playing ability, and current DUPR rating. The judgment to lead a session and mentor others.

Assistant Coach — A love of the game and a genuine interest in teaching it. Able to confidently coach beginner through intermediate players (roughly up to DUPR 3.75). Some coaching, instruction, or strong playing background; certification a plus, not required. Willingness to learn our curriculum and grow.

Both roles — A sales-minded, service-oriented presence; comfortable picking up new software (we’ll train you); reliable; current CPR/AED certification (or willingness to obtain before start); able to perform the essential physical aspects of the job, including lifting up to 50 lbs.

Pay and Benefits

• Complimentary Core membership and additional perks, including court time
• Opportunity to be sponsored by Selkirk
• Commission based on level of experience and programming hours worked, hourly wage when applicable

Details

• Location: 3435 15th Ave W, Seattle (Interbay). On-site parking; accessible by public transit, right on the D line.
• Must be 18 or older. High school juniors and seniors — ask about our high school program for Junior Coaches
• Background check required prior to start date.

To apply

Email work@pickleatthepalms.com with your name; the role/s you’re interested in; your coaching and playing experience, certifications, and DUPR; the days and shift types you can consistently work; a resume; and anything else you’d like us to know.

This job description is a general representation of the role and may not be all-inclusive; responsibilities and requirements are subject to change. The Palms is an equal opportunity employer. We provide opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. All information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.